Terms & Conditions

Service Estimates & Diagnostics

Every service begins with a professional diagnostic performed by our technicians. Diagnostic assessments are designed to identify the cause of the issue and determine the most effective repair solution.

In some cases, additional problems may only become apparent after disassembly or advanced testing. If this happens, we will contact you before proceeding with any additional work or charges.

All estimates provided by EZ Laptop Repair are transparent and approved by the customer before repairs begin.

Data Backup Responsibility

Customers are solely responsible for backing up their files before any repair service. EZ Laptop Repair is not liable for the loss of data, software, applications, or files resulting from hardware failure, software corruption, viruses, accidental deletion, or the repair process itself.

Repair Completion & Device Collection

Customers will be notified when repairs are complete. Devices not collected within a reasonable period may be subject to storage fees or additional policies permitted by local law.

Warranty

Warranty coverage applies only to the specific repair or replacement service performed by EZ Laptop Repair. Warranty does not cover:

• Accidental damage.
• Liquid damage occurring after repair.
• Physical misuse.
• Software issues unrelated to the original repair.
• Damage caused by third parties.

Full warranty details may vary depending on the repair.

All repairs completed by EZ Laptop Repair are backed by our 90 day warranty on parts and labor unless otherwise stated. The warranty covers only the specific repair or replacement performed by our technicians and does not apply to:

• Physical damage occurring after the repair.
• New liquid damage.
• Damage caused by third-party repairs or modifications.
• Software problems unrelated to the original repair.
• Normal wear and tear.
• Power surges or accidental misuse.

Customers experiencing the same issue during the warranty period are encouraged to contact our team for a follow-up inspection.

Parts & Components

Replacement parts may be new, refurbished, or sourced from approved suppliers, depending on the repair and device model.

Data Recovery Services

Data recovery results depend on the condition of the storage device and the type of failure involved. Recoveries from physically damaged hard drives, failed SSDs, liquid-damaged devices, and encrypted storage cannot be guaranteed.

If a recovery falls outside the scope of our shop services and requires a specialist cleanroom facility, we will explain the available options before any additional costs are incurred. No recovery work is carried out without customer approval.

Website Content

The information provided on this website is intended for general informational purposes only. While we strive for accuracy, EZ Laptop Repair does not guarantee that all content is complete, current, or error-free.

Limitation of Liability

To the fullest extent permitted by law, EZ Laptop Repair shall not be liable for indirect, incidental, or consequential damages arising from the use of our services, website, or repaired devices.

Customers will be notified when repairs are completed. Devices that remain unclaimed for an extended period may be subject to storage fees or disposal in accordance with applicable laws and local regulations. Please contact our team if you require additional time to collect your device.

Changes to This Policy

We reserve the right to update this Privacy Policy and Terms & Conditions at any time. Changes will become effective immediately upon publication on this page.

Contact Us

EZ Laptop Repair

Phone: 725-216-8888

Email: ezlaptoprepairing@gmail.com

Address: 7825 S Meadow Creek, Las Vegas, Nevada, United States 89123